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From Barbara W
I am writing to you because I strongly feel that my travel agent, Giselle at Boca Express, deserves to be the recipient of gratitude, appreciation, praise and an effort "yo go above and beyond" the call of duty. In fact, when I received a telephone call from Giselle this mourning, and she was able to book the perfect cabin on The Crystal Round The World cruise, I was absolutely elated and grateful.
On her day off, today, she made a telephone call to The Crystal Lines and was able to get me the Handicapped Room that I would need in order to travel. And then she called me. I am so so happy that this lady went home and on her day off...was still working. She took the time to think of me...and do work at home....for me...and then called me as soon as she knew what she got for me!
In addition, so far, all along the way, she has been available and helpful; trying to make recommendations about varied issues that need to be decided when planning a Round The World Cruise; this is a 4-month decision, not an easy one.l
I would highly recommend Giselle as a very conscientious and caring person, a professional, who knows how to do her job and needs to let her know, by some INCENTIVE, how much she is appreciated by Travel Express.
Thank you so very much for your follow-up and providing the best of service.
Tassie Quick Bite
6 nights starting at $2,429.00
available 3/15/2024 - 11/22/2024